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Career & Education Advising
Writing Federal Resumes (2/4 Online)
with National Park Service Team
Applying for Federal jobs is different than applying for jobs in almost any other business or industry. Join representatives from Acadia National Park for a 2-hour workshop to learn about employment opportunities at Acadia, how to write a Federal Resume, and the application process. Acadia National Park hires more than 100 seasonal and many permanent employees each year into jobs that have great potential for developing into exciting careers. Careers in maintenance, fee collection, education, interpretation, resource management, law enforcement, and more are available. The team of presenters includes:
This is a hybrid course. If you register here, you're signing up for the online option.
If you prefer to take the workshop in-person (same date and time), register here.
Communication for the Early Childhood Professional
with Emily Nash
Are you interested in feeling more confident in communicating with others and on a team? Teamwork and communication in the 21st century are skills that direct service employers want their employees to have.
This 8-week, in-person course is designed to introduce the components of the skills of listening actively, strengthening relationships and focusing on solutions through communication, and to provide an opportunity to practice and demonstrate these skills. There will be lots of listening, responding, teamwork, and talking about problems and solutions. This course is a component of the Early Childhood Education Micro-credential, but anyone can benefit! This is an in-person class. No class on 02/19/25; makeup class, if needed, 04/09/25.
If you are interested in this class, please call 207.664.7110 or email adultedinfo@ellsworthschools.org for an appointment to meet with a student advisor.
Emily Nash brings many years of experience teaching adult education and has strong skills in designing curriculum to meet the real needs of students. She’s respectful and sensitive to the needs of adult learners and is always a good listening ear. She loves to read, and between stints as an adult education teacher, she is a seasonal professional landscaper. Emily is a student advisor, and teaches English, HiSET prep and Multilingual Learners.
WorkReady Credential (Feb/Daytime)
with Vanessa Richards
Employers tell us they need employees who are skilled, can read well and express themselves, use computers and solve problems. They also tell us they need employees who can come to work regularly and be on time, work as part of a team, and manage conflict.
The WorkReady credential addresses the soft skills need to be successful in the workplace and is designed for people who have difficulty getting or keeping a job. Those eligible and successfully completng the course will earn a recognized credential. This is a hybrid course with some in-person and some online assignments.
We are working on the schedule for in-person component of this course, but please reach out to learn more and get started with some of the activities. The first step is to meet with one of our career advisors to make a plan that meets your needs and goals. Call us at 664.7110 to schedule an initial appointment.
No class 02/19/25 or 04/23/25.
WorkReady Credential (Feb/Evening)
with Vanessa Richards
Employers tell us they need employees who are skilled, can read well and express themselves, use computers and solve problems. They also tell us they need employees who can come to work regularly and be on time, work as part of a team, and manage conflict.
The WorkReady credential addresses the soft skills need to be successful in the workplace and is designed for people who have difficulty getting or keeping a job. Those eligible and successfully completng the course will earn a recognized credential. This is a hybrid course with some in-person and some online assignments.
No class 02/20/25 or 04/24/25.
We are working on the schedule for in-person component of this course, but please reach out to learn more and get started with some of the activities. The first step is to meet with one of our career advisors to make a plan that meets your needs and goals. Call us at 664.7110 to schedule an initial appointment.
Ellsworth School Department Substitute Workshop (Feb)
with Annie Sargent
The Ellsworth School Department is looking for substitutes in all departments - teachers, ed techs, secretaries, bus drivers, and custodians. Effective substitutes need to know how to access policies and procedures, as well as the facilities. This workshop addresses these topics, as well as the application process, tools and tips for classroom management and instructional practices for substitute teachers. It will be followed up by a meeting with school administrators at relevant schools. This is an in-person workshop.
Google Forms: Gather Information
with Annie Sargent
Forms is the Google Suite App that allows you to create surveys, proposals and so much more. The surveys are easy to create and can automatically be formatted to download to a google sheet which makes reviewing the results quick and easy. This is an in-person class;
You’ll need a Gmail account for this workshop, and will need to know your account username and password. It’s ideal if you access your Gmail on the web vs. a computer-based program. If you’re not sure what this means, please contact us and we’ll be glad to assist you! Google applications are free and are a practical way to learn programs without investing in software.
Making the Best First Impression: Invest in Your Customer Service
with Business Leaders
In today’s competitive market, can you afford to not offer the very best customer service?
When customers are pleased with a product or service they may tell one or two others, but when they are dissatisfied you better watch out! One of the main reasons that customers stop doing business is because someone at that business treated them poorly. Offering consistent, friendly customer service is a key to repeat business and customer loyalty. A big step to improving customer service is getting your employees to look at their jobs through the eyes of their customer.
The Ellsworth Adult & Community Education is partnering with the Ellsworth Area Chamber of Commerce and local businesses to offer businesses and individuals an opportunity to enhance their customer service. Trainers will be area employers who focus on quality customer service. Each session will have handouts that can be added to the student’s personal growth file or shared with others in their workplace. A certificate of completion will be awarded to those who successfully complete all four sessions.
Makeup class, if needed, 04/04/25.
Session I - Friday, March 7, 2025 – First Impressions – The Impact of Attitude and Appearance on Sales and Repeat Business. Participants will discuss positive and negative example of good customer service,
- The importance of attitude – good or bad, both make a lasting impression
- The importance of dress – What is business casual?
Session II - Friday, March 14, 2025 – Effective Problem-Solving and Strategies for Dealing with Difficult Customers,
- How to tell people what they don’t want to hear
- Simple ways to help diffuse anger
- In person and on the telephone – smiles work
Session III - Friday, March 21, 2025– Communication – It’s What You Say AND How You Say It
- Verbal and Non-Verbal Communication – body language can speak louder than words
- Active Listening – taking in what is said and what is not said
- Using the right words – grammar is a reflection on you and your company
- Asking open-ended questions – seeking to fully understand situations
- Know your audience – diverse customers = diverse expectations
Session IV - Friday, March 28 , 2025- The Total Package – Going Above and Beyond
- Taking the extra steps helps ensure customer satisfaction
- Effective problem solving
Applications, Interviews & Resumes: Finding Work in the 21st Century (Eve)
with Annie Sargent
Finding work in the 21st century involves navigating an ever-changing landscape shaped by technology, networking, and evolving job market demands. This workshop will cover tailored resumes and cover letters, online application portals, establishing a professional presence online, developing a portfolio, interviewing online and in person, and networking. This is an in-person class.