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Computers and Technology
Customer Service: Making the Best First Impression
with Business Leaders
Offering consistent, friendly customer service is a key to repeat business and customer loyalty. A big step to improving customer service is getting your employees to look at their jobs through the eyes of their customer.
The Ellsworth Area Chamber of Commerce is offering an opportunity for businesses and individuals to enhance their customer service. Trainers will be area employers, with a focus on quality customer service. Each session will have handouts that can be added to the student’s personal growth file or shared with others in their workplace. A certificate of completion will be awarded to those who successfully complete all four sessions. Makeup class (if needed) 04/06/18.
Office Skills Program
with EAE Team
These days most jobs require strong office skills-technology (computers, phones, projectors, scanners, copiers), business writing and math, customer service skills and transferrable skills like reliability and initiative.
Ellsworth Adult Education is working with local businesses and organizations to offer a hands-on training program to prepare you to work for local employers. From the beginning of the program, you’ll meet with local employers. Informational and mock interviews, special projects and job shadows are all ways you might be involved. You will build your skills, knowledge and confidence; earn a certificate valued by employers, and gain experience in a variety of employment settings.
Our standards-based program allows you to demonstrate mastery. Everyone comes to us with different strengths, so you will spend as much time as you need on the following areas: job readiness, customer service, office communications, business math, digital literacy, Microsoft Suite, Google Productivity Applications, internet research and keyboarding. Makeup class (if needed) 06/01/18.
The first step to enrolling in this program is to request a meeting with our advisor. Call Ellsworth Adult Education at 207.664.7110, email email@example.com or stop by our office located in the Mill Mall.