Learn basic math like addition, subtraction, multiplication, division, fractions, percentages, individually or in small groups. We’ll use a hands-on approach to learning math concepts so you can confidently use it in your daily life. This is an in-person class with ongoing enrollment. 

Vanessa loves working with adult learners. She is really easy to be around and makes people extremely comfortable; she even makes learning math and computers fun! She is committed to helping adults discover their strengths, build their confidence, and realize they can accomplish their goals. In her free time, she loves to travel and explore the outdoors. Vanessa teaches math, science, technology, and provides college and career advising.

If you would like to learn more about this class call 207.664.7110, or email adultedinfo@ellsworthschools.org for an appointment with a student advisor.

All jobs these days require a pretty high level of technology skills and knowledge. Our instructors can assist you in reaching your potential with digital literacy so you can confidently apply, interview and demonstrate your skills through experience and certifications, including Northstar, IC3 and other certificate programs.  You start with a free and confidential interview and assessment, and then work at your own pace to improve your skills and confidence. 

This course is available for open enrollment.  You can join anytime.

Please call 664.7110, email adultedinfo@ellsworthschools.org or text 207.613.6460 to make an appointment for you to meet with our student advisor (in person or on ZOOM). 

All jobs and educational programs these days require a pretty high level of technology skills and knowledge. Our instructors can assist you in reaching your potential with digital literacy so you can confidently apply, interview and demonstrate your skills through experience and certifications, including Northstar, IC3 and other certificate programs.  You start with a free and confidential interview and assessment, and then work at your own pace to improve your skills and confidence with the support of a veteran instructor.  This course is available for open enrollment.  You can join anytime. 

Please call 664.7110, email adultedinfo@ellsworthschools.org or text 207.613.6460 to make an appointment for you to meet with our student advisor (in person or on ZOOM). 

During these three sessions, you will learn basic accounting principles and how to apply them to setting up QuickBooks Online for a small business or organization.  This is a live, online class using ZOOM.

• Your instructor will assist you in accessing a free year long subscription to Quickbooks Online. 
• When you register for the class you'll receive a link to a survey.  Please take a few minutes to complete the survey so the instructor can tailor the course for individual learners. 

The design of the course is that you'll attend the class and also do 2-3 hours of work with the software between sessions which greatly enhances your learning.

You will receive a link to a brief pre-assessment with your email receipt.  This will assist the instructor in meeting your goals for the class. 

Val is a lifelong business educator and academic advisor focused on helping enrich and enhance students' educational and life purposes. He is experienced in college management and as an adult educator having taught at Mid-State College and Kennebec Valley Community College. His teaching experience covers over 45 years in the areas of computer applications, accounting, and Quickbooks training workshops.

Learn how to hide data, split and freeze a window, create ranges, understand the name manager, learn additional functions, copy and paste, sort data, and learn the power of filters. Some examples of using Microsoft Excel as a practical tool include the amortization table, 20 top functions companies want their employees to know, and pivot tables. This is a live online class using ZOOM.  Makeup class, if needed, 04/24/25.

The design of this course includes 2-3 hours of work with the software between classes to gain maximum benefit from the sessions.

You will receive a link to a brief pre-assessment with your email receipt.  This will assist the instructor in meeting your goals for  the class. 

You will want to have Microsoft Excel on your computer for this workshop and many people find it helpful to have two monitors, though it is certainly not necessary to benefit from the sessions.  There are two ways to accomplish this: 1) attach an external screen to your computer (contact our program if you need technical assistance with that); or 2) using two computers (one for Excel and the other for the ZOOM meeting).  

Val is a lifelong business educator and academic advisor focused on helping enrich and enhance students' educational and life purposes. He is experienced in college management and as an adult educator having taught at Mid-State College and Kennebec Valley Community College. His teaching experience covers over 45 years in the areas of computer applications, accounting, and Quickbooks training workshops.

Juliette Wilbur has worked in Probate for 20 years. She is committed to assisting people in breaking down the barriers to discussing preparations for the inevitable.  She will share some simple tools and resources to assist people in avoiding the time, energy and pain that can impact families for generations.  This is an in-person class.

In today’s competitive market, can you afford to not offer the very best customer service? 

When customers are pleased with a product or service they may tell one or two others, but when they are dissatisfied you better watch out!  One of the main reasons that customers stop doing business is because someone at that business treated them poorly. Offering consistent, friendly customer service is a key to repeat business and customer loyalty.  A big step to improving customer service is getting your employees to look at their jobs through the eyes of their customer.  

The Ellsworth Adult & Community Education is partnering with the Ellsworth Area Chamber of Commerce and local businesses to offer businesses and individuals an opportunity to enhance their customer service. Trainers will be area employers who focus on quality customer service. Each session will have handouts that can be added to the student’s personal growth file or shared with others in their workplace.  A certificate of completion will be awarded to those who successfully complete all four sessions.

• No Class 4/25/2025
• Makeup class, if needed, 05/02/25.

Session I - Friday, March 7, 2025 – First Impressions – The Impact of Attitude and Appearance on Sales and Repeat Business. Participants will discuss positive and negative example of good customer service, 

• The importance of attitude – good or bad, both make a lasting impression
• The importance of dress – What is business casual?

Session III  - Friday, March 21, 2025– Communication – It’s What You Say AND How You Say It

• Verbal and Non-Verbal Communication – body language can speak louder than words
• Active Listening – taking in what is said and what is not said
• Using the right words – grammar is a reflection on you and your company
• Asking open-ended questions – seeking to fully understand situations
• Know your audience – diverse customers = diverse expectations

Session II - Friday, March 14, 2025 – Effective Problem-Solving and Strategies for Dealing with Difficult Customers, 

• How to tell people what they don’t want to hear
• Simple ways to help diffuse anger
• In person and on the telephone – smiles work

Session IV - Friday, March 28 , 2025- The Total Package – Going Above and Beyond 

• Taking the extra steps helps ensure customer satisfaction
• Effective problem solving

Wish you could find a money guide that doesn't make your eyes glaze over or your brain hurt?  Easy Money by Gail Vaz-Oxlade is for you.  She knows you work hard for your money, so in her honest and practical style she will show you how to make your money work for you. Budgeting, saving and getting your debt paid off have never been so easy to understand or to do.  Follow Gail's plan and take control of your money.  This is an easy-to-read book study so we can all work together to learn how to make our dollars stretch and plan for the future.   This is an in-person class.  No class 02/18/25.