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Customer Service: Making the Best First Impression
with Ann Sargent
PLEASE MAKE NOTE THAT THE DATES OF THIS CLASS HAVE CHANGED FROM WHAT WAS ADVERTISED IN OUR CATALOG! Offering consistent, friendly customer service is a key to repeat business and customer loyalty. A big step toward improving customer service is getting your employees to look at their jobs through the eyes of their customers. Ellsworth Adult Education and the Ellsworth Area Chamber of Commerce are offering an opportunity for businesses and individuals to enhance their customer service. Trainers will be area employers with focus on quality customer service. Each session will have handouts that can be added to the student’s personal growth file or shared with others in their workplace. A certificate of completion will be awarded to those who successfully complete all four sessions. No class 4/18/19; makeup class (if needed) 05/02/19.